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Cheerz developed this website in order to provide a satisfying service. Cheerz offers different printing services related to digital photography. Cheerz is a printing service and cannot be held responsible for the content printed by its clients. Cheerz allows access to Facebook and Instagram pictures for convenience and no photos can be accessed on Cheerz that would not be accessible by a user through its Facebook or Instagram account. Using photo printing products printed with Cheerz for commercial use is strictly forbidden. Users are responsible for the content printed, users certify that no photos violating author rights, brands'rights are printed with Cheerz. Facebook, Instagram or uploaded photos of friends, people followed or any other photos users do not own should have the explicit consent of authors to be printed with Cheerz. The general terms and conditions exposed here below apply to all those services.

If you have any questions regarding our terms and conditions of use and sale please contact us via our contact form or send us an e-mail at [email protected]

The company Stardust Media And Company (SMAC) publishes and runs the website Cheerz (.fr; .be; .it;; .es; .com and other extensions

The following terms and conditions of use and sales apply to the contracts concluded between the company Stardust Media And Company (SMAC) hereafter names after its commercial name Cheerz:

Headquarters: 7 rue de Bucarest 75008 PARIS
Registered in Paris Trading Office under the number: 531058410
APE: 6201Z
VAT intra-community identification number: FR03531058410
and the clients and users of the website.

Any order made on the website Cheerz is subject to the acceptance of those terms formalized by a click on the “accept” button demanded before ordering any product. This implies by the client the acceptance of the following Terms and conditions without reserve.
The Terms and Conditions thereafter are governed by French law without prejudice of residence country law of the user or client.

Definition and terms

Products: designate all the products availables on the websites Cheerz such as Polabox, photobooks, etc.The website: Gathers all services online labeled Cheerz, their web pages and the products offered on all those pagesThe user: Designate all people visiting, using or ordering on the website Cheerz.

Purpose of the service

Cheerz provides a merchant service concerning digital photography. Those services include amongst all personalizing photobooks, photo prints, etc. In order to use Cheerz’s services you need to access the internet throughout a modem or any connection set (possible costs resulting from connecting the internet are fully at the expense of the user.

Nature of terms and conditions

The following terms do not entitle the user the quality of employee, agent or representative of the company Stardust Media And Communication. The following terms cannot be considered as a memorandum constituting a moral person or a legal entity of any kind.


All products are described by Cheerz as precisely as possible. In case of doubt regarding the characteristics of a product, the user can contact Cheerz via the contact form or by phone.

Data security

Cheerz commits to take every useful caution to protect users’ data especially during processing as to to avoid them being distorted, modified or damaged by third parties or accessible to any non-authorized person. Cheerz commits particularly to respecting all technical prescriptions complying with data processing.

Website availability

Cheerz makes every possible effort to ensure website availability 24 hours/24, 7 days/7. However, Cheerz cannot be held responsible in case of unavailability for upgrading reasons, maintenance, or servers unavailability. For information, the website is hosted by Online SAS:SAS with capital stock mounting at 214 410,50 euros, subsidiary of the Iliad group and registered in Paris under the number RCS PARIS B 433 115 904, with VAT intra-community identification numer FR 35433115904.Location: ONLINE SAS BP 438 75366 PARIS CEDEX 08


All orders made on the website Cheerz are paybale at the order. Prices can evolve at anytime according to pricing policy. No modification of price can be applied to an order confirmed or in progress.

Membership is free. The use of online tools, digital photography’s’ deposit on a member account is also free. Cheerz hosts users’ photos and creations during 60 days by default and maximum 1 year, that time spent, photos or photography works will be deleted. Cheerz is not obliged to host photos or photography creations, the volume of photographies or creations can be limited in capacity for each user at anytime.

Prices are indicated in Euro, except if clearly labeled in an other currency. Prices applied are those displayed when connecting to Cheerz. All prices include French VAT of 19,6%. In case of delivery in a country non-member of the European Union, prices do not include possible tariffs at customs payable by the client. The amount of those taxes depend on the destination country, and hence the client will have to contact local authorities as to respect import tariffs on merchandises when receiving the order.


Payments are made online with a secured payment solution. Orders can be paid directly by credit card or with Paypal. Cheerz has partnered with Be2bill to secure payments, integrating the most recent security processes and among all certification PCI DSS. Be2bill and Paypal encrypt data according to the SSL protocole as to secure users’ data.

More about payment security.

The order will be effective after payment has been confirmed. In case of agreement, the account will be debited immediately after the order confirmation and the order will be processed. In case of refusal, the order will be cancelled.Cheerz reserves the right to cancel an order if a payment problem occurs. In case of reimbursement users will be credited on the bank account linked to the card they used during payment.

Users and members

In order to become members, visitors must connect with Facebook. Accepting Cheerz’s application automatically creates an account and opens a session. The e-mail address registered by Cheerz is the one linked to users’ Facebook account. Users and members commit to provide relevant delivery and billing information in order to ensure successful communication and delivery. Cheerz services are for personal use. When accepting the Facebook application Cheerz you explicitly authoriuse Cheerz to contact you on your e-mail associated with your Facebook account. You can unsubscribe Cheerz’s newsletter simply by clicking on the option “Unsusbscribe” in Cheerz’s e-mails.In case of fraudulent use of your account please inform Cheerz as early as possible.

Rules of good conduct and practices

All users and members acknowledge that they have all the rights on the photographies they use on Cheerz. You commit not to use Cheerz in a racist, pedophile, pornographic purpose, or more generally affecting the rights or interests of a third party.Cheerz reserves the right to exclude members who do not respect those terms here exposed, by disconnecting them out or deleting their account and all the data associated with their account.

Shipping and delivery

Informations provided at the order commits you. In case of erroneous information leading to delivery failure of your order, Cheerz cannot be held responsible. Data collected automatically at the time of the order can be referred to as evidence of the date, time, products ordered and price paid.Products available on the website can be delivered in France or any country in the European Union. Shipping cost will be précised at the moment of ordering and depend on the products ordered and the country of destination.Shipping delay starts once the order is fully paid. This delay is precised on the confirmation page and confirmation e-mail. Any damage or anomaly regarding the products delivered (missing product, damaged product, etc.) shall be noticed briefly after delivery (max 3 days after delivery) and follow the conditions and information exposed hereafter:

Returns of products

Cheerz makes great efforts to answer your expectations and offer a quality service and quality products; however if you order was non-conforming, please return your products within 15 days by mail at the following address:20 rue Jean-Baptiste Pigalle,75009 ParisShipping costs are at the client’s charge. Cheerz’s responsibility cannot exceed the price paid by the client at the order (including shipping).For compliance defaults please mention the following information:

  • N° of order
  • Name, first name, address
  • Reasons for return

If default was acknowledged, Cheerz will ship new products to replace the defaulted ones. The company is not responsible for defaults the client may have produced after delivery.However according to articles 1641 and after from the civil code, all products benefit from the legal guarantee for latent defects that render products unfit for use they are designated for, or diminish usage so that the buyer would not have bought them if he or she had been aware of those defects.


You explicitly recognize and accept that :Cheerz executes its contractual obligations in use in the industry. Regarding IT services, and in particular the usage of online tools and softwares offered on the website, their functioning depends on external factors that do not depend uniquely on Cheerz. Cheerz does not guarantee the quality of its IT service nor the possible violation of the rules of good conduct by some members.Cheerz does not guarantee results of a photographic creation, since they depend on the usage made by users of the tools available online. Information and advices given either on the website pages or by phone are supposed to help users and do not constitute explicit guarantees. All users and members commit to financially compensating Cheerz against possible legal action from a third party following the user’s violation of his or her right or the terms exposed here.

Facebook Connect

Cheerz offers users to connect with Facebook. In order to connect with Facebook, users must accept Cheerz’s application and thus accept the application to access some of the users’ Facebook information and photos. This authorization is collected with a click on the “allow” button on the Facebook permission authorization dialog box. This dialog box explicitly lists the pieces of information Cheerz will be able to access:\- Photos of the user and friends’ photos\- All content associated with photos: Likes, Comments, tags, description and datetime\- Birthday of the user and friends’ birthday\- User e-mail associated with Facebook account

Cheerz does not have access to users’ Facebook password.

Instagram Connect

Cheerz offers the possibility to connect with Instagram. In order to connect with Instagram you must authorise Cheerz to access your name, photos, and content associated with your photos: Likes, comments, tags, description of photos. This authorization is collected with a click on the “accept” permission dialog box displayed by Instagram.

Personnal data

Personnal data collected by Cheerz are never shared with third parties. Cheerz is registered at the French digital privacy authority 'CNIL' complying with French and Europena law, under the identification number 1499937. Users have a right to access, modify or delete data complying with law on digital data processing and civil liberties. Users can exercise this right by using the contact form or by mail at the following address:20 rue Jean-Baptiste Pigalle,75009 ParisCheerz reserves the right to contact members using the personal data they provided as to communicate on offers members could be interested in.

Intellectual property

All content communicated to Cheerz remains the property of users even if this content is stocked on Cheerz’s servers. You guarantee that the data communicated to Cheerz do not violate rights of intellectual property, and are not counterfeited, do not violate trademarks or any third party rights. You commit to financially reimbursing Cheerz against legal action mentioning the violation of rights, and legal fees and possible legal fees associated.

You are responsible for the content you stock and manipulate with Cheerz. All website contents and tools at users’ disposal such as files, images, software are the exclusive property of Cheerz. Users and visitors have no right to copy, reproduce this content without the explicit agreement from Cheerz.

Modifying Terms and conditions

Terms and conditions of use and sales can be modified at any time without further notice. Cheerz reserves the right to stop service temporarily or permanently without notice. Cheerz cannot be held responsible for any modification, suspension or disruption of service.

Right of Withdrawal

Photographic works realized with Cheerz for clients result in photography or products made according to users’ specification and clearly personalized. As article L. L.121-20-2, 3° from the French consumption code precise: those products are not subject to the right of withdrawal.


Cheerz’s responsibility cannot be engaged in case of non-production of photographic works or bad execution of contractual service attributable to the client during order.The company cannot be held responsible, or considered as having failed to the present terms and conditions for any late delivery or non-execution of photography works ordered on Cheerz if this is due to a force majeure case such as one defined by French Jurisprudence.

Cheerz’s responsibility cannot be engaged in case of non-significant difference between products images displayed on the website and ordered products.